Support
POWERING YOUR HEADPHONES ON AND OFF:
- To power on your headphones, press the Multi-function Button (1) for 2 seconds.
-
To power off your headphones, press the Multi-function Button (1) for 3 seconds.
CONNECTING TO A BLUETOOTH DEVICE:

- Turn on your mobile device and go to the Bluetooth menu.
- Make sure the headphones are within one meter from the mobile device.
-
Press and hold the Multi-function Button (1) on your headphones for 3 seconds.
-
Press and hold the Multi-function Button (1) on your headphones for 3 seconds.
RECONNECTING TO A DISCONNECTED DEVICE:
-
If previously connected to a Bluetooth device, the NEON 100 will automatically reconnect with the device when powered on.
-
The headphones will not automatically reconnect if the one meter distance is exceeded.
CONNECTION WAITING MODE:
-
If the headphones are powered on and no Bluetooth device is available for pairing, the headphones will enter “Connection Waiting Mode”. If a Bluetooth device becomes available, press the Multi-function Button (1) to connect automatically.
-
The headphones will not automatically reconnect if the one meter distance is exceeded.
CONNECTING TO AN ANALOG AUDIO SOURCE:
- Use the 3.5mm to 3.5mm analog cable (included) to connect to the 3.5mm Analog Input Jack (9) on the headphones.
- Connect the other end to the analog audio source.
-
Set the desired volume on the attached device. The headphone volume controls will not operate when connected to an external wired audio source.